GDPR Compliance

Last updated: 23 September 2026

Our commitment to data protection

brook-falcon is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Lawful basis for processing

We process personal data under the following lawful bases:

• Consent: When you submit a consultation request or contact form
• Contract: When processing is necessary to fulfil a consulting engagement
• Legitimate interests: When we need to process data to operate our business effectively, provided this does not override your rights
• Legal obligation: When we must process data to comply with legal requirements

Data controller

brook-falcon is the data controller for personal information collected through this website and during our consulting engagements.

For data protection queries, contact us at [email protected].

Your rights under GDPR

You have comprehensive rights regarding your personal data:

Right to be informed

You have the right to clear information about how we collect and use your personal data. This policy and our privacy policy provide that transparency.

Right of access

You can request a copy of the personal data we hold about you. We will provide this within one month of your request.

Right to rectification

If personal data we hold is inaccurate or incomplete, you can request correction. We will update records within one month.

Right to erasure

You can request deletion of your personal data when:

• The data is no longer necessary for the purpose it was collected
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to restrict processing

You can request that we temporarily halt processing of your data in certain circumstances, such as when you contest the accuracy of the data.

Right to data portability

You can request transfer of your data to another organisation or directly to you in a structured, commonly used format.

Right to object

You can object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

Rights related to automated decision-making

We do not use automated decision-making or profiling in our consulting services.

How to exercise your rights

To exercise any of these rights, email us at [email protected] with the subject line "GDPR Rights Request".

Include:

• Your full name
• Contact details
• Description of the right you wish to exercise
• Any relevant details to help us locate your information

We will respond within one month. If your request is complex, we may extend this by two additional months and will inform you if this is necessary.

Data security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls limiting who can view personal data
• Staff training on data protection principles

Data breach notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach.

International data transfers

We primarily store and process data within the United Kingdom. If we transfer data outside the UK or European Economic Area, we ensure appropriate safeguards are in place.

Supervisory authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk

Children's privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.

Updates to this statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Material changes will be communicated through our website.